Frequently asked questions

Honest answers, with citations

If your question isn't here, email hello@loonieledgr.ca and we'll answer within one business day.

Getting started

No. You can use LoonieLedgr from day one of being a creator, even if you're well under the $30,000 small supplier threshold. We'll just track everything correctly so when you do cross the threshold, your registration paperwork is one click away.

If you're already over $30,000 and haven't registered, we'll flag that and help you backdate the registration. ETA s. 240(3) requires registration within 29 days of crossing.

Yes. Upload a CSV with date, description, amount, and category columns and we'll match it to our classification schema. If your spreadsheet is messy, we have a $190 white-glove onboarding service that includes 12 months of historical cleanup.

MCN payouts (Fullscreen, BBTV, Studio71, etc.) are treated the same as direct AdSense for tax purposes — service revenue from a non-resident, zero-rated under ETA Sch VI, Pt V, s. 7. We auto-detect the major MCNs. If yours isn't recognized, just tag it once and we'll remember.

HST / GST

This is the single biggest mistake we see in creator bookkeeping. Zero-rated and exempt are not synonyms.

Zero-rated means the supply is taxable at 0%. You don't charge HST, but you can still claim Input Tax Credits (ITCs) on the HST you paid on related business expenses.

Exempt means the supply isn't taxable at all. You can't claim ITCs.

YouTube AdSense — a service provided to a non-resident (Google Ireland Ltd.) — is zero-rated under ETA Sch VI, Pt V, s. 7. This matters because you can recover the HST you paid on your camera, your microphone, your editing software, and your home office percentage. Treating AdSense as exempt forfeits those ITCs.

It depends on where your supporters are. The supply is made where the recipient is located. If 90% of your patrons are in the US and 10% are Canadian, you owe HST only on the 10%.

LoonieLedgr pulls supporter geography from Patreon's API each cycle and calculates the split for you. If Patreon's geography data is incomplete, we'll prompt you to confirm the ratio once a quarter.

Reference: ETA s. 142(2)(a) · GST/HST Memorandum 4.5.3

If the brand is Canadian and the place of supply is Canada, HST applies at the rate of the brand's province (5% GST in BC/AB, 13% HST in ON, etc.). Use your invoice's billing address as the place-of-supply proxy.

If the brand is non-resident (e.g., a US company sponsoring your channel), the supply is zero-rated. You don't charge HST, but you do claim ITCs.

Reference: ETA s. 165(1) for taxable supplies, ETA Sch VI Pt V s. 7 for zero-rated.

T1135 & foreign accounts

Cost amount of specified foreign property at any point during the year. For creators this typically includes:

  • YouTube AdSense unpaid balance (held with Google Ireland Ltd, Ireland)
  • Patreon creator balance (held with Patreon Inc., USA)
  • TikTok Creator Fund balance (held with TikTok Pte Ltd, Singapore)
  • Twitch/Amazon Associates balance (held with Amazon entities, USA)
  • Foreign currency held in PayPal, Wise, Revolut, etc.

Note: it's the cost amount, not the current balance. For most creators these are equivalent. But if you have foreign stock investments, the cost amount is what you paid, not today's market value.

Reference: ITA s. 233.3

$25 per day, minimum $100, maximum $2,500. Plus additional penalties if CRA proves the failure was deliberate or grossly negligent — up to $12,000+ in some cases. ITA s. 162(7)

The bigger risk isn't the penalty — it's that CRA may extend the statute of limitations on your entire tax year, opening you to audit of unrelated items.

LoonieLedgr tracks your foreign balance continuously and alerts you the moment you cross the threshold. The form is auto-generated when it's time to file.

Yes. The threshold is "at any point during the year," not "year-end balance." If your foreign balance crossed $100k for even a single day, you owe a T1135. A typical case: a large April AdSense payout pushes you over $100k mid-month, then a brand deal payout in CAD brings the foreign balance back down. You still owe the form for that year.

Accountants & CPAs

Yes. We export to TaxCycle, Intuit Profile, and CCH iFirm Cantax — the three platforms 90%+ of Canadian CPAs use for return prep. Your CPA never has to touch our UI if they don't want to. The accountant portal is there if they choose to use it; the exports are there if they don't.

For QuickBooks Online specifically, we export a journal-entry CSV that imports cleanly. We do not, however, sync bidirectionally with QBO — that's a different product category and not what we're building.

Most do, eventually. The biggest cost in a creator engagement is bookkeeping cleanup — figuring out what each transaction is and how to classify it. When LoonieLedgr is already feeding clean, CRA-cited books, your CPA's job becomes review + adjust + file rather than build-from-scratch.

Anecdotally, our customers on Growing report saving $1,200–$2,400/yr on CPA fees after the first full year. We don't promise that — it depends on your CPA — but it's the consistent pattern.

Pricing & commitments

No. Month-to-month, cancel any time. Annual plans save you 20% but you can switch back to monthly with one click. Your data is yours; we'll export it cleanly when you leave.

Switch plans any time. If you upgrade, we pro-rate the difference. If you downgrade, we credit the unused portion to your next bill. No fees, no penalties.

If you incorporated during the year (sole prop → CCPC), we handle the transition: your sole-prop books stay frozen for T1 purposes, and your corporate books start fresh from the incorporation date.

Yes. If you're a full-time student or your creator income is under $10,000/yr, email hello@loonieledgr.ca for a 50% discount on the Solo plan. No questions asked, no documentation required — we trust you.

Security & data

All data is stored in AWS Canada (ca-central-1, Montreal and Toronto). It is never replicated to US regions. Backups are encrypted and stored in the same region. See our full security page for technical details.

No. We use read-only bank connections via Flinks. We cannot initiate transfers, payments, or any other transaction. We can see your transactions and balances; we cannot change them.

We have a wind-down clause in our terms: if we cease operations, we provide 90 days' notice and a complete export of your data in CSV + JSON formats. We also commit, in writing, to delivering source code to a Canadian-incorporated CPA association for the purpose of preserving customer data access for the legal retention period. Your books outlive our company.